Imagem do banner sem descrição

Compliance Program

How our Compliance Program works

The Compliance Program brings together a set of actions designed to prevent, identify, and correct irregularities such as fraud, corruption, and unethical conduct.

 

More than simply complying with anti-corruption laws, we aim to strengthen a culture of integrity inside and outside the company, engaging leaders, employees, partners, and suppliers.

 

Our program is based on three pillars: prevention, detection, and improvement.

Compliance Policy
arrow_forward
Placeholder

Prevention

  • 1 rocket_launch
    Leadership engagement The Board of Directors and the Executive Board lead by example and demonstrate their daily commitment to ethics and best practices.
  • 2 article
    Program governance The Compliance area operates independently, with its own budget and a protected structure to ensure efficiency and impartiality.
Background desktop
3

Normative guidelines

Our program follows clear policies, rules, and procedures. Everything is documented to guide actions and raise employees’ awareness.

Code of Conduct

This is our main behavioral guide. It defines the principles and attitudes expected from all professionals in the company toward every stakeholder. The document broadens the approach to ethics and integrity within the ESG framework, aligning values such as people, planet, governance, and prosperity.

Ler código de conduta
arrow_forward

  • 4 warning
    Risk management We have structured processes to identify, analyze, and address integrity risks, both internal and external.
  • 5 accessibility
    Integrity culture We invest in communication initiatives, training, and programs that reinforce ethics inside and outside the company, focusing on employees, leaders, and other stakeholders.
  • 6 handshake
    Third-party compliance We conduct specific due diligence procedures to assess risks related to partners and suppliers before establishing or maintaining business relationships.
Background desktop
7

Detection

Reporting, investigations, and consequences management: 

Whistleblower Channel
We provide an independent and secure channel through which anyone can report suspicious behavior or violations anonymously and without fear of retaliation. It operates 24 hours a day, seven days a week, ensuring full confidentiality.
 

Ombudsman Channel
We offer an open and trustworthy space for dialogue, where every concern is handled with ethics, impartiality, and confidentiality. Our commitment is to promote transparency, embrace diverse perspectives, and contribute to a fair, safe, and discrimination-free environment.

Canal de Denúncias
arrow_forward
Canal de Ouvidoria
arrow_forward
Background desktop
8

Remediation of weaknesses

When we identify failures or irregularities, we act quickly with action plans to correct the issue and prevent it from recurring.

Improvement

  • 9 lightbulb_2
    Indicator and tool intelligence We use data and digital tools to monitor risks and trends, supporting decision-making and the continuous enhancement of the program.
  • 10 language
    Continuous monitoring, review, and updating We periodically review our processes and reports, keeping the Compliance Program always up to date and effective.