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Contact Us

Transparency produces trust

At AXIA Energia we have two main contact channels.

 

Our Ombudsman Channel aims to strengthen relationships with internal and external audiences, recording requests, complaints, suggestions, and compliments in order to find possible solutions to these demands.

 

Our Whistleblowing Channel receives and investigates possible misconduct and irregularities, ensuring the anonymity of the whistleblower.

 

All complaints are investigated seriously and professionally.

 

When confirmed, consequences can range from administrative sanctions to process changes and new training.

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You can contact our Ombudsman's Office Channel to:

  • 1º CHAT
    Requests
  • 2º lightbulb
    Suggestions
  • 3º sign_language
    Compliments
  • 4º announcement
    Complaints
Activate Ombudsman’s Office Channel
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You can contact our Whistleblowing Channel to:

  •  Behavioral deviations 
  •  Sexual and Moral Harassment
  •  Discrimination
  •  Favoring Third Parties or Suppliers
  •  Misuse of Company Assets
  •  Failure to Comply with Internal Rules and Policies
  •  Theft, Robbery or Misappropriation of Materials and Goods 
  •  Corruption and/or Fraud of any kind 
  •  Use or Trafficking of Prohibited Substances 
  •  Violation of the Brazilian laws
  •  Violation of the Code of Conduct
     

A whistleblower report should contain:

  •  Details of the incident (evidence)
  •  Information on the name, position, and location of the person reported
  •  Description of the reported behavior
  •  Indication of other individuals involved
  •  Date, time, and location of the incident

 

All reports are investigated seriously and professionally. When confirmed, consequences may range from administrative sanctions to process adjustments and new training.

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